Grievance Redressal Mechanism
Home > Grievance Redressal Mechanism
We value your trust and are committed to addressing any concerns or complaints promptly and transparently. Clients may reach out to us through any of the following channels:
- Email: Write to us at shantalaminazigy@gmail.com for any queries or grievances.
- Phone: Call us at +91- 9663997538 during working hours.
- Post: 46/4, K No437/424/414/661, /3/1114/3,4,5 G B Palya, Bommanahalli (Bangalore), Karnataka, India, Bangalore, Karnataka, 560068
We aim to provide a resolution within 21 working days from the date of receiving your complaint.
Escalation Matrix
Below are the key contacts you may approach based on the nature or escalation level of your concern:
| Designation | Contact Person Name | Office Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | _________ | _________ | _________ | _________ | Mon–Fri, 10:00 AM – 6:00 PM |
| Head of Customer Care | _________ | _________ | _________ | _________ | Mon–Fri, 10:00 AM – 6:00 PM |
| Compliance Officer | _________ | _________ | _________ | _________ | Mon–Fri, 10:00 AM – 6:00 PM |
| CEO | _________ | _________ | _________ | _________ | Mon–Fri, 10:00 AM – 6:00 PM |
| Principal Officer | _________ | _________ | _________ | _________ | Mon–Fri, 10:00 AM – 6:00 PM |
Still Not Satisfied?
If your grievance remains unresolved even after contacting the above authorities:
- Raise your concern through SEBI’s SCORES Portal (SEBI Complaints Redress System):
https://scores.sebi.gov.in/ - Still dissatisfied? Proceed to Online Dispute Resolution (ODR):
https://smartodr.in
EB CAPITAL SERVICES PRIVATE LIMITED
SEBI Registered “Research Analyst” Reg. No. INH000021447
2nd floor, 120, 12th Main Road, 5th Sector, HSR Layout, Bengaluru,
Karnataka, 560102
Contact Details
- 7204727113
- aceinkbusiness@gmail.com
- No 22, 31 Main, Hsr layout Sector 2, 560102
Aceink by EB CAPITAL SERVICES PRIVATE LIMITED
EB CAPITAL SERVICES PRIVATE LIMITED
SEBI Registered “Research Analyst” Reg. No. INH000021447
“Registration granted by SEBI, Enlistment as RA with Exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.”
“The securities quoted, if any are for illustration only and are not recommendatory.”
“Investments in securities market are subject to market risks. Read all the related documents carefully before investing.”
Disclaimer | Terms and Conditions | Privacy Policy | Refund Policy | AutoPay Policy | Blog
@2025 EB Capital Services. All rights reserved.